Florida · Miami · Tampa · Orlando · Jacksonville · Fort Lauderdale

HIPAA-compliant IT for
Florida senior living communities.

Managed IT, cybersecurity, and HIPAA compliance for assisted living, memory care, and independent living operators across Florida. Senior-living-exclusive, veteran-owned, and built for hurricane-season continuity, with 24/7 monitoring and a 15-minute remote emergency response SLA statewide.

15 minRemote emergency response SLA
HIPAASecurity Rule native
Storm-ReadyHurricane-season continuity built in
24/7Monitoring and response
Built for Florida Operators

Statewide reach,
senior-living focus.

Florida is one of the largest and most competitive senior living markets in the country, with AHCA-licensed Assisted Living Facilities concentrated around Miami, Tampa, Orlando, Jacksonville, and Fort Lauderdale, and continued portfolio growth across the state. We do not have a local office in Florida. We serve Florida operators remotely, the way most senior living IT work actually gets done, monitoring, patching, EHR support, and compliance documentation, with on-site coordination through vetted local partners when hands-on-glass work is required. We specialize exclusively in senior living and healthcare-adjacent operators. Not a generalist IT firm with HIPAA as a bolt-on; HIPAA is our default operating standard.

Assisted Living

Clinical workstation support, eMAR and EHR integration, staff identity management, HIPAA-compliant Wi-Fi for residents and staff, and 24/7 monitoring. Pricing scales with community size, not per-user or per-device.

Memory Care

Higher-touch staff turnover means identity and access management discipline matter more. Automated user provisioning, offboarding, and access review workflows reduce administrative drag on the Executive Director.

Independent Living

Resident-facing Wi-Fi, guest network isolation, phone and fax pass-through services, and front-desk technology that just works. Keeps resident experience high without adding headcount.

Multi-Community Portfolios

Standardized stack cloned per site across Florida markets. Per-community flat pricing with 15% volume discounts starting at 9 communities. 36-month term availability. 30-day post-close stabilization playbook for new acquisitions.

What We Deliver

Full-stack IT and compliance,
one monthly rate.

Managed IT Infrastructure

24/7 remote monitoring and endpoint management
Microsoft 365 identity, mail, and security administration
Clinical workstation + eMAR + EHR support (ALIS, PointClickCare, MatrixCare)
Data backup, disaster recovery, and business continuity

Cybersecurity and HIPAA

Managed Detection and Response (MDR/EDR) with 24/7 SOC
HIPAA Security Rule implementation and risk assessments
Security awareness training and phishing simulations
Incident response and breach notification procedures

Compliance Documentation

AHCA-ready compliance binders for licensure surveys
Access logging, audit trails, and retention policy
BAA (Business Associate Agreement) management
Annual risk assessments and written security plan

Hurricane Business Continuity

Pre-storm-season backup and failover validation
EHR and eMAR uptime planning through power and connectivity loss
Generator-aware network equipment documentation
Post-storm rapid connectivity restoration playbook
Why This Matters in Florida

The most competitive senior living
market in the country needs the sharpest partner.

Hurricane-Season Continuity
Florida communities carry a business continuity risk most states do not: named storms. We build EHR uptime, offsite backup validation, and generator-aware monitoring into the standard service, not as an emergency add-on after the first outage.
Remote-First, Honestly Positioned
We do not claim a local office we do not have. 15-minute remote response and 24/7 monitoring cover the vast majority of IT needs. On-site work is coordinated through vetted local partners when a physical presence is genuinely required.
Senior Living is Our Only Vertical
Every SOP, runbook, security control, and training module is built for HIPAA-covered senior living. Not retrofitted from a generalist shop serving whatever client walks in.
Proven Portfolio Delivery
Currently managing IT across a multi-community senior living portfolio under a 36-month managed services contract. Standardized stack cloned per site. SLA-governed operations. Demonstrable at reference calls.
AHCA-Aware Documentation
Written compliance documentation aligned to Florida Agency for Health Care Administration regulatory expectations under Florida Statute Chapters 429 and 408, Part II. Survey preparation is built into the service, not a separate engagement.
Veteran-Led, Mission-Aligned
Founded and operated by U.S. Army veterans. Service-Disabled Veteran-Owned Small Business (SDVOSB). Culture of mission-critical uptime and chain-of-command discipline, the same discipline storm season demands.
Questions From Florida Operators

Answered directly.

Do you work with AHCA-licensed ALFs?

Yes. Our documentation, training, and incident response procedures align with Florida Agency for Health Care Administration (AHCA) regulatory expectations under Florida Statute Chapters 429 and 408, Part II. Licensure survey readiness documentation included.

Do you have a local office in Florida?

No. We are headquartered in Colorado Springs and serve Florida remotely, which is how most senior living IT work is delivered regardless of provider location. 15-minute remote SLA, 24/7 monitoring, on-site coordination through local partners when needed.

How do you handle hurricane season?

Pre-storm backup and EHR failover validation, generator-aware equipment documentation, and a post-storm connectivity playbook. Cloud-hosted systems and remote monitoring keep operations running through single-site outages.

What does this cost?

Per-community flat rate, not per-user or per-device. $1,870/month small (1-40 rooms) through $3,315/month large (81+ rooms). 15% portfolio discount at 9+ communities. Voice and fax pass-throughs billed separately.

Do you support our EHR?

Yes. Common senior living EHR platforms supported including ALIS (Caretime), PointClickCare, MatrixCare, Eldermark, and others. We operate the infrastructure and integrations, not the clinical application itself.

We are acquiring a Florida community. Can you handle the transition?

Yes. 30-day Post-Close Stabilization Playbook. Network cutover, staff training, HIPAA documentation binder, 24/7 monitoring activation. Typical fixed price $4,500-$6,500 per community.

Related Resources

Go deeper.

Post-Close Stabilization Playbook

The 30-day fixed-scope package for newly acquired Florida communities: network cutover, staff training, HIPAA documentation, monitoring activation.

See the playbook →

How to Choose a Senior Living IT Provider

The questions Florida operators should ask before signing a managed IT contract, and the red flags a generalist MSP will not tell you about.

Read the guide →

Business Continuity Guide for Senior Living

Disaster recovery and business continuity planning for senior living communities, including the storm-season scenarios Florida operators face every year.

Read the guide →

Request a Free Assessment

See what's possible
for your Florida communities.

Free 30-minute discovery call. We assess your current IT posture, HIPAA documentation, and hurricane-season readiness against what Florida senior living operators typically need. Written findings delivered within 3 business days.

(719) 510-5869
info@tds-is.com
Remote-first service for Florida
Headquartered in Colorado Springs, CO